Manager (Customer Service Department, CSD)

Aug 26, 2017 03:26 am

Tepantor Group Company Name: Tepantor Group

Job Title: Manager (Customer Service Department, CSD)

Job Type: Full Time

Number of Vacancies: 3

Job Category: Customer Support/Call Centre

Deadline: 17 Sep,2017

Educational Qualification:

Masters in any discipline preferred MBA

 

Experience:
  • 5 to 7 year(s)
  • The applicants should have experience in the following business area(s):
    Real Estate, Developer, Banks, Insurance, Group of Companies, Micro-Credit, NGO

 

Requirement:
  • Age 25 to 50 year(s)
  • Only males are allowed to apply.
  • The applicants should have experience in the Customer Service
  • Self motivated.
  • Should have good interpersonal skill, good communication skill in English - both written & verbal.
  • Should have advanced knowledge in computer applications,
  • Ability to work under pressure with strong mentality
  • Ability to work in both independently & as a team player.
  • Should be pleasant personality and should be smart and well groomed.
  • Must have experience in reputed Housing or Real state company

 

Other Opportunities:
Job Location

Dhaka

Salary Range
    Negotiable
Other Benefits
    As per company policy

 

Instruction :
Send your CV to info@tepantorgroup.com

Applicant must enclose his/her Photograph with CV.

Application Deadline : Sep 17, 2017

Company Information
Tepantor Group Address : House # 244(2nd Floor), Lane # 03, Baridhara DOHS, Dhaka Web : www.tepantorgroup.com

 

Job Detail:


Job Description / Responsibility

Receiving & delivering letters, drafting, replying the customer/guests & Other queries,
Giving required feedback on time to customers for each queries
Maintaining the customer's payment status etc
Coordination with other customer service team members
Greet clients and customers properly.
Respond to internal and external enquiries.
Manage customer in good manner.
Update client databases.
Perform general administration tasks.
Support other staffs and department.
Must be able to installment collection from the client monthly targetbasis.
Any other duty entrusted by the management.