Executive, Customer Service

Aug 12, 2017 01:11 am

US-Bangla Airlines Ltd Company Name: US-Bangla Airlines Ltd

Job Title: Executive, Customer Service

Job Type: Full Time

Job Category: Customer Support/Call Centre

Deadline: 16 Aug,2017

Educational Qualification:
    MBA/ BBA from reputed public and private university.


  • 0 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Face-to-Face Customer Support, Customer Support through Phone
  • The applicants should have experience in the following business area(s):
    Airline, GSA, Multinational Companies


  • Age 24 to 30 year(s)
  • Work with a team.
  • Experience: 0 - 2 year(s) in any reputed organization. Airlines experience will be preferred.
  • Should have the mind to work in shifting basis.
  • Should have computer knowledge in MS Office.
  • Strong communication skills in English/Bangali.
  • Should have habit to work under pressure.
  • Should have the mind to reside close to the Airport.


Other Opportunities:
Job Location

Anywhere in Bangladesh

Salary Range
Other Benefits
    As per company policy.


Instruction :
Send your CV to career@us-banglaairlines.com 
Candidates are requested to send their hard copy of CV with recent passport size photograph to HRD, US-Bangla Airlines Ltd. 77, Sohrawardi Avenue Baridhara Diplomatic Zone, Dhaka-1212 or e-mail: career@us-banglaairlines.com (Mention the position top of the envelop / in subject box for e-mailing).

Applicant must enclose his/her Photograph with CV.

Application Deadline : Aug 16, 2017


Job Detail:

Job Description / Responsibility
Passenger's Handling, Boarding pass issue, Prepare Trime Sheet.
Meet & Greet to VIP/CIP and all passengers both arrival and departure.
Handling the passengers Check-in-Counter and RAMP duties.
Taking care on the cargo in-coming and outgoing, working on over weight charges and baggage reconciliation for flight.
Handling the transit and transfer passengers.
Taking care of the disabled passengers.
Problem solving of the passengers.
Situation wise customer handling.
Coordination with sales & reservation and all destinations.
Provide customer support over phone and call management.