Customer Care Executive

Mar 07, 2017 05:03 pm

Western Paper Industries (BD) Pvt. Ltd. Company Name: Western Paper Industries (BD) Pvt. Ltd.

Job Title: Customer Care Executive

Job Type: Full Time

Job Category: Customer Support/Call Centre

Deadline: 06 Apr,2017

Educational Qualification:

Graduate/ HSC



1-2 Years experience in apparel accessory supply trade is an added advantage


  • Ability to work in both independently & as a team player
  • Should have good knowledge in computer (Ms Office, Ms Excel, E-mail Communication etc.)
  • Excellent communication and presentation skills (Good command in English)
  • 1-2 Years experience in apparel accessory supply trade is an added advantage
  • Males are allowed to Apply


Other Opportunities:

Job Location: Comilla

Salary and other benefits- Negotiable
An attractive remuneration package will be offered for Right Candidates


Instruction :

Interested and qualified candidates are requested to apply along with details Bio-Data to the following address

General Manager, 
Western Paper Industries (BD) (PVT) Ltd

Plot # 140, Comilla EPZ

Application Deadline: April 6, 2017


Job Detail:

Western paper Industries (BD) (PVT) Ltd is a 100% Sri Lankan owned Company currently operates in Comilla Export Processing Zone Bangladesh and engaged in B.O.P.P Self adhesive Tapes manufacturing with some other Apparel Industry related accessories. We are looking for Candidates possessing the following key Drivers to recruit as a Customer Care Executive

Customer Care Executive

Job Description / Responsibility

Effectively Order executive through ERP System
Build an active relationship with customers
Build Strong relationship with sales Executives and sales team to provide better service to customers
Handle all documentation which is relevant for sales (Such as Quotations, price requisition, LC and other relevant documents) arrange by coordinating with commercial department.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Improvement of collection and coordination with relevant parties
Delivery coordination