Officer/ Sr. Officer (Customer Relation)

Jan 07, 2017 09:54 am

Nitol Motors Limited Company Name: Nitol Motors Limited

Job Title: Officer/ Sr. Officer (Customer Relation)

Job Type: Full Time

Job Category: Customer Support/Call Centre

Deadline: 17 Jan,2017

Educational Qualification:

B.Sc in Mechanical/ Automobile Engineering from a reputed university

 

Experience:

2 to 4 year(s)

 

Requirement:
  • Age 24 to 32 year(s)
  • Good interpersonal communication skills in oral and written Bengali and English;
  • Able to work independently;
  • Applicants must have a willingness and ability to work under pressure;
  • Proficiency in MS Office (Word, Excel, Power Point).

 

Other Opportunities:
Job Location

Dhaka

Salary Range
    Negotiable
Other Benefits
    As per company policy.

 

Instruction :
Application Deadline : Jan 17, 2017
Company Information
Nitol Motors Limited Address : Nitol Motors Ltd, Nitol Niloy Centre, 71 Mohakhali C/A, Dhaka-1212. Web : http://www.nitolmotors.com

 

Job Detail:


Job Description / Responsibility

Greeting with clients in person and over phone;
Provide prompt and accurate feedback to customers;
Prepare necessary documents, fill out forms, and maintain files and records;
Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues;
Give remainder about service schedule to customers;
Coordinate with internal team as needed to meet customer needs;
Assisting maintenance technicians;
Resolving vehicle warranty issues;
Maintain and expand working knowledge of current solutions/products, as well as their integration and methods of delivery/deployment and ongoing support.