IT Assistant

Dec 29, 2016 05:32 am

BBC Media Action Company Name: BBC Media Action

Job Title: IT Assistant

Job Type: Full Time

Job Category: IT & Telecommunication

Deadline: 14 Jan,2017

Educational Qualification:

BSc in computer science / engineering or graduate from science discipline.



At least 2 year(s)


  • At least 2 years of practical job experience of IT related fields in development / IT vendor / IT service provider.
  • Demonstrable ability to configure Microsoft Outlook and to troubleshoot email related issues.
  • Good working knowledge of LAN hardware (including router, switch, cabling, access point, etc) and strong knowledge of TCP/IP.
  • Good working knowledge of Windows server environment, including Active Directory.
  • Demonstrable ability to troubleshoot computer hardware and UPS.
  • Demonstrable ability to install and troubleshoot network printer, scanner, photocopier and projector.
  • Understanding of media production technologies including multimedia file formats and specialist software (Adobe suite, Final Cut Pro, etc)
  • Willing to travel anywhere in Bangladesh


Other Opportunities:
Job Location


Salary Range
    Salary and benefit as per INGO standard.
Other Benefits
    Benefits include two festival bonuses and gratuity equivalent to gross salary. Group Life Insurance including inpatient and outpatient coverage.


Instruction :
Interested applicants should carefully complete the BBC Media Action job application form and email to mentioning the position in the subject field.
Please note that we do NOT accept any CV/Resume. Any persuasion will disqualify the candidate.
The BBC is an equal opportunity employer.

Application Deadline : Jan 14, 2017


Job Detail:

Job Context

Job Ref: 16_12_34
Reports To: IT Officer
Working Hours: 40 hours per week
Date of Joining: ASAP
Who can apply: Interested individuals with right to work in Bangladesh
Visit this link to view job detail:

Job Description / Responsibility

Provide first level IT support, troubleshooting and incident reporting both locally and remotely for desktops, laptops, routers, scanners, printers and other IT assets
Take responsibility for installation and maintenance of IT equipment
Provide support for managing Office 365 environment
Deploy and maintain encrypted laptops
Provide support for managing and monitoring storage, server and other IT equipment
Take responsibility for maintaining regular data and mail backup.
Maintain the IT inventory and ensure reconciliation with the office asset inventory
Provide IT support for event and production activities in and out of office locations, including occasionally away from Dhaka.
Install and monitor anti-virus systems and undertake troubleshooting of virus effected computers.
Maintain and manage daily Active Directory tasks
Monitor network infrastructure to ensure networks are configured to operate at optimal performance
Manage and monitor networking equipment such as routers, switches and firewall devices
Monitor and troubleshoot access control devices and software
Provide support for managing and maintaining in-house software and web portal