Company Name: Le Meridien Dhaka
Job Title: Banquet Manager
Job Type: Full Time
Job Category: Travel/ Tourism
Deadline: 11 Jan,2017
Minimum HSC or Equivalent
At least 5 year(s)
- Must be able to read and write to facilitate the communication process.
- Requires excellent communication skills, both verbal and written.
- Knowledge of the city and market segmentation for business.
- As per Hotel Policy.
Le Meridien DhakaAddress : 79/A, Commercial Area, Airport Road , Nikunja-02, Khilkhet, Dhaka-1229
Job Description / Responsibility
Schedule staff based on Event Orders/ Banquet Covers forecast.
Coordinate room set requirements with Food and Beverage Attendants as per event orders and client requests.
Inspect and be responsible for final set up arrangements.
Handle guest queries and complaints in a professional manner.
Prepare profit/loss reports for banquet or special functions as requested.
Prepare and present banquet guest checks, ensuring all consumptions are duly charged.
Maintain efficient files of all banquets documents including; event orders, docket duplicates, run sheets, floor plans, etc.
Play an active role in selling and upselling.
Daily preparation of Banquet Log Book for submission to Director of Food & Beverage as requested.
Liaise closely with the Convention Services Manager and be aware of changes to the guest requirements.
Consult with Executive Chef in all matters relating to quality and presentation of food.
Ensure flower requirements are met on a timely basis.
Produce monthly manpower forecasts, revenue outlooks and partake in the yearly budget process for Banquets.
Generate maintenance requests to ensure all operating equipment is in good order.
Obtain quotes and submit silver, glass, china, uniform, linen and equipment purchase requests to Finance Department.
Attend meetings as required.
Implement opportunities for quality Team Building.
Ensure that all associates comply with the grooming and uniform standards
Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
Oversee the selection and appointment of new associates within the department.
Conduct regular staff meetings to keep all associates informed.
Participate in the Hotel 'Manager on Duty' program.
Ensure compliance with legislated heath and safety requirements within the workplace.
Comply with all Corporate and Hotel Standards and Procedures.
Promote by example the principles of 'The Power of Service'.
Actively promote a work environment, which cares for guests and associates alike.
Ensure correct liquor licensing laws are abided by, paying particular attention to intoxicated guests and underage guests.